Children’s Eye Physicians wants to hear from you following your appointment!
Every patient who opts to receive patient satisfaction surveys from the practice will receive by email a link to complete a short and focused survey. Your comments and feedback regarding the services we’ve provided are invaluable and needed ensuring we are focused on making improvements, answering your questions and speedily addressing concerns.
What about Google, Yelp and other social media sites offering customer service feedback? While Children’s Eye Physicians, Colorado Center for Eye Alignment and Colorado Family Eye Centers appreciate alternate forms of feedback/comments, Google and Yelp are not affiliated with practice such that reviewers can be validated by the practice and the public as actual patients/customers. Additionally, healthcare providers are prohibited by Federal Patient Privacy laws governing our obligations to protect and guard our patients’ privacy. Other than thanking the user for their comments and feedback, we won’t engage in a publicly available forum for discussion about comments users opt to place on the internet.