Our Patient Service Representatives are available during our operating hours to help with general questions, appointments, etc. Non-urgent requests involving patient care will be first addressed by one of highly trained Ophthalmic Technicians.  Our policy is to return all phone calls within 24 hours.   We also suggest using our secure web-portal to send a non-urgent email request.  If you have not established your on-line account, call our office and set one up today.